AqibNow

Australia Release

Thu, 26 Feb 2026 11:06:00 +0000

Strategic Analysis of the ServiceNow Australia Release 2026: Transitioning to the Era of Agentic AI and Unified Governance

Service Portal Overview

Wed, 25 Feb 2026 09:00:00 +0000

It has been eight years since the previous post, and now, after working on several Service Portal projects, I’m going to start by explaining the fundamental concepts and subsequently delve deeper into them in future posts.

Load a GlideList Field Unlocked

Fri, 14 Dec 2018 08:00:00 +0000

List fields on forms can be clunky when they’re used for heavily used fields. Sometimes it may make it easier to load the field in it’s unlocked state to improve usability.

Take ESS User Directly to the Service Portal

Fri, 14 Dec 2018 08:00:00 +0000

Users without roles are usually only require access to the self service view of ServiceNow, which is now the Service Portal.

Force a Record into an Update Set

Wed, 18 Apr 2018 15:00:00 +0000

Whilst developing in ServiceNow you may come across things you’d like in your update set but they aren’t tracked.

Approval Related List with a Relationship

Tue, 22 Nov 2016 12:15:00 +0000

When implementing an approval workflow in ServiceNow you may consider adding a related list showing all the related approval records on approving record.

Show Workflow UI Action

Thu, 17 Nov 2016 17:35:00 +0000

When working with workflows it is really useful to view the context of workflows through the target record. I’ll show how to create a UI Action to view the workflow context from the target record form.

Strip out HTML tags in JavaScript

Thu, 17 Nov 2016 12:15:00 +0000

In cases where you’re getting information from external sources, you may need to strip out HTML tags.

Writing Reusable ServiceNow Client Scripts

Tue, 15 Nov 2016 19:20:00 +0000

Writing Client Scripts in ServiceNow can a repititive task as there is not easy way to reuse code. In this post I’ll tell you how to create a reusable client side script.

Asynchronous ServiceNow Progress Worker

Tue, 18 Aug 2015 13:22:07 +0000

This post will explain how you can show the progress of a time consuming process in ServiceNow. We’ll achieve this via a Progress Worker.