I am a Certified Technical Architect (CTA) with over 13 years of experience in the ServiceNow ecosystem, specialising in high-stakes digital transformations within the Global Banking and Healthcare sectors.
My career has been defined by a transition from hands-on delivery to Strategic Advisory and Governance. I’m the person who bridges the gap between complex functional requirements and a sustainable, Clean Core platform strategy.
My focus is on long-term Value. I believe that architectural integrity is the only path to an evergreen platform. By eliminating the upgrade tax and resolving legacy technical debt, I help organisations build foundations that are not just stable, but structurally ready to adopt the next generation of AI-driven innovation.